Care & Repairs

Lifetime care

Every Gemlok purchase includes lifetime care: annual inspection, professional cleaning, and complimentary resizing. Once a year, bring your piece home to us — we check the settings, refresh the polish, and return it ready for the next chapter.

Between visits

A soft brush, warm water, and a drop of mild soap will do more good than any machine. Store pieces separately; gold is softer than most people expect. The original box is engineered for exactly this.

Repairs

For repairs of any kind, write to atelier@gemlok.com with a photo and a description, and the atelier will respond within one business day.

Draft for review — replace with counsel-approved copy before launch.