Shipping & Returns
Shipping
Every Gemlok piece ships fully insured within the United States, with signature required on delivery, at no charge. Made-to-order and bespoke pieces ship on the timeline quoted at purchase; in-stock pieces ship within two business days.
Returns
Unworn pieces in their original condition may be returned within 30 days of delivery for a full refund to the original payment method. Bespoke commissions and engraved pieces are final sale.
To begin a return, write to atelier@gemlok.com and we will send an insured, prepaid shipping label with packing instructions.
Draft for review — replace with counsel-approved copy before launch.